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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Myers

September 27, 2024

5  out of  5
rating by Donna Myers
"Just wanted to take minute to appreciate Denise McDonald EVERYTIME I have come in this lady for one makes me feel right at home what ever I want to know about anything concerning my insurance she will explain where I can understand and with my hearing disability she goes out of her way to make sure I can hear her doesn't sound like much but it's shows me she cares. I hope you at State Farm know you have a 🌟 thank you Donna Myers"
We responded:
"Thank you for sharing your positive experience with Denise McDonald at State Farm, Donna! We greatly appreciate your kind words and are thrilled to hear that she has made you feel right at home and has gone the extra mile to accommodate your hearing disability. It's wonderful to know that she takes the time to explain insurance matters in a way that you can understand. We will make sure to pass on your feedback to Denise and the team at State Farm. Your review is a true testament to the exceptional service provided by Denise, and we're grateful to have her as a part of our team. Thank you again for your support!"
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David Gibbon

September 11, 2024

5  out of  5
rating by David Gibbon
"Very helpful review of my current policies with State Farm. Brenna (Insurance Account Manager) was very professional and knowledgeable on explaining my multi-line coverages."
We responded:
"Thank you for sharing your positive experience with Brenna. We're glad to hear that she was able to provide you with helpful and professional assistance in reviewing your current policies and explaining your multi-line coverages. "
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Allwin Dias

September 7, 2024

1  out of  5
rating by Allwin Dias
"Ask for quote given quote $238 now amount due is showing $333… asked for review my account the lady working there told I don’t have any info will give you a call in d afternoon almost 24 hours past .. today is sat tomorrow Sunday .. such a bad service"
We responded:
"We appreciate your feedback and allowing us to address your concerns. Upon receiving your inquiry about your bill on Friday, our team took the time to thoroughly research the difference in premium to provide you with an accurate response. We reached out to you on Friday afternoon, but unfortunately we were unable to reach you before our local office closed for the weekend. We understand your frustration and we apologize for any inconvenience caused. Thank you for bringing this to our attention as we are always looking for ways to improve our service. "
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Jason Williams

August 8, 2024

5  out of  5
rating by Jason Williams
"Velda has taken great care of us for many years! Give her a shout! 🙌🏻"
We responded:
"Thank you for your kind review! We're thrilled to hear that Velda has provided you with exceptional care over the years. We greatly appreciate your support and will be sure to give her a shout out. If there's anything else we can assist you with, please don't hesitate to let us know!"
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Ashlyn

August 1, 2024

1  out of  5
rating by Ashlyn
"I have been a paying customer for almost 4 years, bundled house and 2 cars. We had a house fire in February 2024. My claim still has not been paid after months of promises to be done by May 1st, then by July 1st. My family has been displaced for (UPDATED) 170 days and counting. I have had to move our family of 4 into two separate AirBnBs because of this extended timeline and we now face another move since the July deadline will not be met. As of June 20th I have not only NOT received our home repair money but I have called 4 times over the last 2 weeks to speak with my agent and have received no calls back. I could not, in good faith, recommend this agency to anyone."
We responded:
"Thank you for taking the time to share your experience with State Farm’s Claim Department. We apologize for the inconvenience and frustration you have faced during this process. We understand that the delay’s in the claim process have caused disruption and stress for your family. While our local office is not able to approve or pay claims, we do take these matters seriously and we have requested a review of the claim process from the State Farm Claims Department. We appreciate you bringing the situation to our attention. "
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Bob Husni

June 14, 2024

5  out of  5
rating by Bob Husni
"Bruce was a pleasure to work with. Very competent and helped us figure out a complex insurance structure. Highly recommend!"
We responded:
"Thank you for leaving such a positive review about your experience with Bruce! We're delighted to hear that he was a pleasure to work with and demonstrated competence in helping you navigate a complex insurance structure. We appreciate your recommendation and will be sure to pass on your kind words to Bruce. If you ever need assistance with insurance or have any further questions, please don't hesitate to reach out. Thank you for choosing our services!"
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Gregg Perry

May 29, 2024

5  out of  5
rating by Gregg Perry
"I have been insured with Allan Davis Jr. for both personal and business purposes for several years. While it's easy to grumble about rising insurance costs, those concerns quickly fade when an unfortunate event occurs, and you need to file a claim. Recently, I had the misfortune of hitting a deer late at night in rural Kansas. The next morning, the first call I received was from Seth, an Allan Davis Jr. claims specialist, who wanted to make sure my wife and I were okay and asked how he could assist in getting us back to Bentonville since our car was totaled. Seth not only arranged for us to get home but also stayed in touch over the following days, guiding us through the claims process and answering all our questions promptly and accurately. Seth consistently goes above and beyond what one might expect from an agent and genuinely cares about his clients, which is evident in every interaction I have had with him. The Allan Davis Jr. agency is fortunate to have him on their team."
We responded:
"Hello Gregg, thank you for taking the time to share your positive experience with Allan Davis Jr. Insurance. We are thrilled to hear that Seth, provided exceptional service during a challenging time for you and your wife. We understand that filing a claim can be stressful, but we are glad Seth was able to assist you promptly and accurately, going above and beyond to ensure your needs were met. We greatly value Seth's dedication to our clients and appreciate your kind words. We are fortunate to have him on our team. If there is anything else we can assist you with, please do not hesitate to reach out."
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Erin Hostetler

May 14, 2024

5  out of  5
rating by Erin Hostetler
"Bruce is great. Took care of everything quickly and professionally!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Bruce provided excellent service and efficiently addressed all your needs in a professional manner. We'll make sure to pass on your kind words to Bruce. If there's anything else we can assist you with, please don't hesitate to let us know!"
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Jamie Reynolds

April 3, 2024

1  out of  5
rating by Jamie Reynolds
"NEVER DO BUSINESS WITH THESE SNAKES! If I could give this place a 0 star I would. my mother has been with State Farm since she was 18 years old and is now 53 years old. Me and my mom went through a house fire back in 2022 that was not even our fault. It started from our neighbor that was connected to our duplex. (He is deceased from that fire). And this office has the AUDACITY and LACK of RESPECT to tell my mother that they can’t insure her because of this fire that happened. THAT IS CRAZY! This place is a joke do not mess with this company or this could be you! They don’t care about their customers and they don’t care about tenure. They don’t care about you at all. OVERLY upset!"
We responded:
"Thank you for sharing your concerns with us. We understand that experiencing a house fire can be distressing and difficult. The current insurance market in Arkansas and across the nation is in a challenging time. The drastic increase in claim cost and claim frequency has forced many insurance companies to reduce their exposure, limit new policies and some are even exiting the marketplace. State Farm uses hundreds of factors for each household when determining eligibility and price for a location. Our local office does not make decisions on pricing or eligibility for a household. Pricing and eligibility are determined by State Farm underwriting based on criteria and factors that are accepted by the Arkansas Department of Insurance. We apologize for any frustration or disappointment caused by State Farm’s inability to provide insurance in this situation."
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Troy Sproules

March 12, 2024

5  out of  5
rating by Troy Sproules
"I recently changed my insurance policy to the local State Farm and very please with the service, the quote, made it super simple to understand everything. Also I got to save money every month. Big thank you to Denice McDonald Your awesome."
We responded:
"Thank you for taking the time to share your positive experience with our Bentonville State Farm office! We're thrilled to hear that you found our service to be excellent and that we provided you with a clear understanding of your policy. Saving money every month is definitely a bonus! We'll make sure to pass along your kind words to Denice McDonald for providing exceptional assistance. If you have any other questions or need further assistance, feel free to let us know."
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Jessica Anderson

March 8, 2024

5  out of  5
rating by Jessica Anderson
"I recently switched my insurance to State Farm through this local agency, and I couldn't be more pleased with the service and savings. Bruce, the employee who assisted me, was fantastic—patient, knowledgeable, and thorough in explaining my options. Thanks to their help, I now have better coverage and am saving nearly $200 a month compared to my old insurance with a major company. The process was smooth, and I highly recommend this agency, especially Bruce, for their exceptional customer service!"
We responded:
"Thank you for sharing your wonderful experience with our State Farm agency and specifically highlighting Bruce's exceptional customer service! We're thrilled to hear that you're pleased with the service and savings. We appreciate your trust in us to handle your insurance needs and are glad to know that Bruce provided patient, knowledgeable, and thorough assistance in explaining your options. It's great to hear that you now have better coverage and are saving nearly $200 a month compared to your previous insurance with a major company. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We'll be here to help. Thanks again for choosing our agency!"
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Mary Ellen Kost

March 3, 2024

5  out of  5
rating by Mary Ellen Kost
"Great service and prices beat our previous carrier. Bruce was a great help and was very responsive in returning calls and emailing information to me."
We responded:
"Thank you so much for taking the time to leave such a positive review! We greatly appreciate your kind words and are thrilled to hear that you found our service and prices to be excellent, surpassing your previous carrier. Bruce is indeed an invaluable asset to our team, and we're glad to hear that he was able to assist you effectively. We pride ourselves on our commitment to exceptional customer service, and your feedback reinforces our efforts. Once again, thank you for choosing our company and for sharing your positive experience with us. We look forward to serving you in the future and exceeding your expectations."
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Fernandez

January 30, 2024

5  out of  5
rating by Fernandez
"Melanie Banta, Insurance Account Representative for Allan Davis-State Farm Agency, has been exceptionally well for my wife and I. We are in the process of consolidating our insurances, as well as buying a house, and the process couldn't be smoother. Friendly, responsive, and encouraging are a few words that come to mind while working with her. Thank you again! - A satisfied costumer"
We responded:
"Thank you, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with Melanie and hope to keep serving your insurance needs for years to come!"
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Brian Ashmore

January 17, 2024

5  out of  5
rating by Brian Ashmore
"Great service!! Friendly staff!! And amazing prices, what more are you looking for? Oh they have the khakis too lol"
We responded:
"Love the review, Brian! Thank you for being a State Farm customer. "
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Ariel Neal

January 11, 2024

1  out of  5
rating by Ariel Neal
"Look for another Statefarm agent or another insurance company! When I first signed up with State Farm the prices were great! I have never been in an accident nor do I have any violations on my record. I have been with them for over a year (a few different vehicles) and my prices keep going up! My prices went from $120 a month to $200 which is insane for insurance. I have a 2017 ford fusion and you’re telling me I’m paying $200 for that?! I’ve tried contacting the office multiple days/times and they either do not answer or avoid my phone calls. The one time I finally got a hold of someone (when my insurance jumped from $120-$160) and I asked why it was raising so much, their response was “well Arkansas insurance is going up” which is not a detailed explanation of why my insurance has raised. The professionalism of the office definitely changed since when I first started with them so I highly recommend looking somewhere else!"
We responded:
"Ariel, Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you have faced. We understand your frustration regarding the increase in your insurance premiums. Our pricing is influenced by various factors, including changes in the insurance market and individual policy adjustments. We strive to provide competitive rates based on risk assessment and market conditions. However, we understand that sudden increases can be frustrating, and we apologize for any lack of clarity in explaining the reasons behind the change. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We strive to continually improve our services and appreciate your feedback. Best regards, Allan Davis State Farm "
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Garrett Darnell

December 22, 2023

5  out of  5
rating by Garrett Darnell
"Amanda was great, and super transparent!"
We responded:
"Garrett, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Carol Harper

December 15, 2023

5  out of  5
rating by Carol Harper
"Amanda was great. Super personality, she was very patient with all the questions we had and answered everyone to our satisfaction. We learned new things about offers we didn't know. There are additional home and personal belongings you can cover with a minimal monthly fee. I have been a loyal customer with State Farm for 50+ years with different agents and their staff. Amanda went over and above covering all things we previously have to make sure everything was update. She covered every detail. Allan Davis Jr. has been our Agent for the last 15 years since we came to Arkansas. We made a great choice."
We responded:
"Hi, Carol! Thank you for the shoutout for Amanda! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Elí Batista Matos

December 14, 2023

5  out of  5
rating by Elí Batista Matos
"Excellent services and very friendly people. I get the best help"
We responded:
"Thank you for the five-stars! We greatly appreciate your business!"
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Andrea VanHecke

December 5, 2023

5  out of  5
rating by Andrea VanHecke
"Great customer service."
We responded:
"Thank you for the 5-Star review, we love seeing reviews like this!"
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Lana Russell

October 29, 2023

5  out of  5
rating by Lana Russell
"Melanie was absolutely great"
We responded:
"We are so happy that Melanie was able to assist you with your insurance here at Allan Davis State Farm. Please let us know if there is anything that we can do to better assist you! "
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Steve Tiller

October 23, 2023

5  out of  5
rating by Steve Tiller
"My wife and I were in town from the Carolinas recently to move my mother in law into a nursing home. We had many things to accomplish and little time to do it. The insurance piece was easy and efficient. I attribute this to a superior level of customer care from Amanda. She went over and above the call of duty to assist my wife and I in settling my mother in laws insurance needs. She's a real asset to the Allan Davis State Farm Agency and we're grateful for all the help and guidance she provided to us."
We responded:
"Steve, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your families insurance needs!"
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Bob Casteel

September 7, 2023

5  out of  5
rating by Bob Casteel
"Always helpful!"
We responded:
"Thank you for the five-star review! We greatly appreciate your business!"
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Matt Love

July 18, 2023

1  out of  5
rating by Matt Love
"Tried to get this guy to help me navigate my policy for my roof due to hail damage. Was literally told I only sell the policies! Every house in my neighborhood even the rentals all have new roofs. Was told the hail damage was "wear and tear" don't use this guy. They don't care about their customers. I had been with them for over 30 years. But when I needed something.......they only sell policies"
We responded:
" Matt, thank you for taking the time to share your feedback. We appreciate all comments and opinions from our customers, as they help us improve our services. However, we couldn't find any records of you being our customer, which makes it difficult for us to address your specific concerns. If you have any genuine experience or encounter with Allan Davis State Farm, we would be more than happy to assist you and resolve any issues you may have. Please feel free to reach out to our office manager Kelli Collins so that we can better understand your situation and work towards a resolution. "
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Michael

July 17, 2023

5  out of  5
rating by Michael
"Spoke with Bruce today about new HomeOwners insurance he was very friendly, patient and knowledgeable and help me pick the right insurance for my new home ."
We responded:
"Michael we are so happy that Bruce was able to assist you with your insurance here at Allan Davis State Farm. Please let us know if there is anything that we can do to better assist you!"
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Collin Carter

June 12, 2023

5  out of  5
rating by Collin Carter
"I called to get a quote for coverage on a vehicle I was looking to buy. I was helped by Melanie and she had the quote for me within seconds. She saved the info for me in case I decided to go through with buying the vehicle. Sure enough when I called back on Monday Melanie was able to get coverage switched over to the new vehicle incredibly fast. She was very responsive to my questions and concerns, and helped dispel any confusion I had. Overall I think the process took maybe 10 minutes and was super simple with Melanie’s help!"
We responded:
"Collin, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"